Dr. Joseph A. Williams’ diversified work experience draws from both
non-management positions. Although he spent most of his work
experience at the management level, his view is that the best way to
understand the behavior and feeling from a non-management
perspective, is to actually work in a non-management position.
Hence, to gain this work experience, he elected to work as a ramp
service agent (supported byMachinists and Aerospace Workers Union)
in the airline industry. He selected the airlines because of the
many challenges this industry is facing trying to survive in a very
competitive global market. This hands-on approach was used to gain
insight into the non-management work environment and contributed
significant knowledge to the organizational behavior field. As a
management strategist, facing a great challenge is what motivates
him to take on projects whether in the airline industry or any other
industry. If your organization is facing a great challenge and is
committed to changing direction and improving the overall
performance, Dr. Williams is eager and ready to help you achieve.
PAGEONELIT.COM: Where did you grow up and was reading and writing
a part of your life? Who were your earliest influences and why?
Dr. Joseph A. Williams: I grew up in the West Texas town of Abilene
which had a population of about 40,000. I was the 7th son of 9 boys, and
then came three younger sisters born to the late Bob and Ada Williams.
Reading, writing, and arithmetic were instilled and reinforced mainly by
my mother. My father was busy with holding several jobs trying to make
ends meet for a large family. All the boys got jobs very early to help
with the family income. My mother was my earliest influence in reading
and writing as she taught all of us to work and study hard in school,
respect ourselves and others, and practice right from wrong.
PAGEONELIT.COM: Why do you write?
Dr. Joseph A. Williams: I enjoy writing, especially about issues that
improve oneself and the world in which we live. I have always been known
as a doer and a problem solver instead of a whiner and complainer. My
first undergraduate degree was in chemistry. It did not require a lot of
writing, only chemical formulas. However, after becoming a member of a
corporate management team, I quickly learned that management is about
motivating and getting tasks done through other people. Thus, I became
fascinated with why and how people behave facing various situations in
their workplace environment. So my second degree was in organization
behavior which required more writing. So in short, I write on issues
that will help make myself a better person, help others do the same and
improve the global behavioral environment for future generations.
Dr. Joseph A. Williams: Who Do You See in the Mirror? is a story
about changing workplace behavior from irresponsible into responsible
behavior. All organizations need responsible members, on every rung of
the ladder, to ensure success and avoid failure. My innovative Human
CABLE System® (HCS) is a model for changing irresponsible behavior into
responsible behavior, based on a real-life commonsense approach. A
valuable tool in itself, a workbook of reinforcement exercises is
included at the end of the book. The book is a map for employers and
employees who want to deal directly with irresponsible and responsible
Joseph Williams, Ph.D., has 30 years experience in management with
several Fortune 500 companies. He has a B.S. degree in chemistry, an
M.B.A. in organizational behavior, and a Ph.D. in applied management and
FROM MESSENGER QUARTERLY NEWSLETTER, SPRING 2010 ‘Forty plus
Williams, who is now age 72, began working for US Airways when it was
America West. He started on the ramp, in Las Vegas, at the tender young
age of 65. At the time, he held an MBA in Organizational Behavior. While
working on the ramp, Williams was completing his doctorate in Applied
Management & Decision Science. At the same time, he was penning his new
book, “Who Do You See in the Mirror?” The book is an introspective
look at positive change in the workplace. It guides readers to find
their most responsible self, and to model that for others. Williams’
corporate, academic, and union labor experiences bring a unique
perspective to this book.
Dr. Joseph A. Williams: During my 30+ years in corporate
management, I kept chronological file copies of my memos, letters and
email documents (both technical and behavior problems). But with all
this documentation I realized I had zero experience as a blue collar
union worker, thus, I got a job as a baggage handler with a major
airliner to increase this knowledge base. I was able to work unnoticed
while observing unfiltered, real-life worker behavior at an
international airport in Las Vegas for 7 years. Many unique and
interesting stories were shared as I built working relationships with
co-workers. Each night after work I would document these conservations
and the overt behavior witnessed during the day.
PAGEONELIT.COM: What is the HUMAN CABLE SYSTEM (HCS)?
Dr. Joseph A. Williams: The Human CABLE System ® is a unique
self-improvement tactical behavioral structure, used as a tool, to help
change people’s, both individual and group, irresponsible behavior to
responsible behavior when responding to real-life situations.
Dr. Joseph A. Williams: The survey showed that 85% of Americans believe
that today’s society has shifted toward an irresponsible behavior
compared to only 15% believing that today’s society has shifted toward a
responsible behavior society.
My first goal for “Who Do You See in the Mirror?” is to offer a unique
solution that breaks the status quo behavioral mentality and begin a
global responsible movement ripple effect to reverse today’s trend
toward an irresponsible behavioral society using the innovative Human
CABLE System ® (HCS).
The second goal is the make true what the following book review
“Dr. Williams’ HCS offers a methodology for self understanding and
lasting behavior change. The concepts are simple and practical yet so
profoundly accurate that this book should be mandatory reading for every
high school and college student, everyone in the workplace from shipping
clerk to CEO, and anyone aspiring to public office.” Reviewed by:
John E. Frisby, CEO FCI
PAGEONELIT.COM: What was the last book you read?
Dr. Joseph A. Williams:
“Who Moved My Cheese?”
by Spencer Johnson, M.D.
PAGEONELIT.COM: What's next?
Dr. Joseph A. Williams: The Human CABLE System® (HCS) services will be
released in 2011. HCS, which is a unique tactical structure, is the
central idea of lectures, seminars, workshops, and educational programs
in the field of human behavioral and personal development. Knowledge of
the HCS doctrine will help people change irresponsible behavior to
responsible behavior. The target audiences will be students, educators,
business personnel, government employees, medical professionals,
religious leaders, and politicians. Under the umbrella of the main title
“Who Do You See in the Mirror?” there are five more books planned. Each
additional book will focus on a different aspect of human behavior
relating specifically to the family, teenagers, adults with children,
and adults without children.